A Structural Growth Review compares a company's current leadership architecture against what it needs to look like at the next stage of growth, and identifies the two or three hiring decisions that, if made correctly and in the right sequence, unlock the most meaningful value in the next 90 to 180 days.
We research the brand externally to form an initial hypothesis, then have a structured conversation to get the internal context we cannot see from the outside. We synthesize both and return a prioritized sequencing recommendation specific enough to act on. Our March 30th conversation with Gerry gave us a fairly comprehensive picture of both Brand Holdings assets in a single session. What follows is that synthesis.
The methodology is diagnostic, not prescriptive. We are not looking for confirmation of a search. We are looking for the two or three leverage points that, if acted on in the right order, change the trajectory of the business.
"The leadership team that built the brand to where it is today was not built for what comes next."
Dr. Emil is an Amazon-native supplement brand generating approximately $10M in annual revenue — a figure that has been declining year over year. Amazon is the dominant channel, supplemented by a small wholesale presence across CVS, Wegmans, and select other retailers, and a minor DTC component.
Combined internal leadership attention across three Brand Holdings executives totals approximately 30% of one full-time equivalent. The Amazon channel — the primary revenue driver — is entirely outsourced to Pattern, an AI-driven agency operating on a 3P model. The brand is, in practice, commercially unmanaged.
Leadership Architecture| Role | Person | Time | Effective Contribution |
|---|---|---|---|
| CEO, Brand Holdings | Jeff Henion | ~5% | ~2 hrs/week |
| COO, Brand Holdings | Christy Norris | ~15% | ~6 hrs/week — most engaged |
| Controller | Stephanie Wallace | ~10% | ~4 hrs/week — financial only |
| Customer Service | 1 Dedicated Rep | 100% | No commercial function |
| Amazon Channel | Pattern Agency | 3P Model | ~$2M+ annual margin via wholesale-to-retail spread |
Pattern operates by purchasing Dr. Emil inventory at wholesale and reselling on Amazon at retail, capturing an estimated 25–30% spread. Their financial incentive is tied to the spread — not to growth. They earn a consistent margin whether the brand grows or holds flat. This is a structural misalignment, not a performance failure. It is also why this is the third or fourth agency with the same result.
| Pattern (Current) | In-House Operator | |
|---|---|---|
| Amazon Revenue | ~$10M (declining) | ~$10M (stabilizing → growth) |
| Agency / Personnel Cost | $2.0M–$2.5M spread25–30% of revenue, invisible to P&L | $175K–$250Kbase + performance bonus |
| Ad Spend (TACoS 12–18%) | Embedded & invisibleinside Pattern's margin | $1.2M–$1.8Mvisible & fully controllable |
| Tech + Creative | Included in spread | ~$80K–$150K/yrHelium 10, content, storefront |
| Incentive Alignment | Spread-based: earns regardless of growth | P&L + equity: earns on performance |
| Algorithm Control | 3P model: limited ranking leverage | Full Seller Central: maximum control |
The ad budget doesn't disappear when you bring the channel in-house — it already exists inside Pattern's model, just invisible. What you're comparing is Pattern's total margin capture above true operational costs versus the in-house operator's personnel cost.
| Pattern's margin above true operational costs | $800K – $1.2M annually |
| In-house operator total personnel cost | $175K – $250K |
| Net annual EBITDA improvement — Year 1 | $550K – $950K |
| Upside from aligned incentives + improved organic ranking | +$200K–$500K additional revenue |
Pattern's contract renews December 2026. Migration takes approximately four months in either direction. Early termination may be possible given the gap between what was sold and what was delivered. To have an operator in seat, ramped, and generating visible data before the December decision, the search needs to begin now.
The highest-leverage hire is a dedicated Head of Amazon Marketplace with full P&L ownership of the channel, accountability tied to profitability, and equity upside connected to the exit. This is not a traditional ecommerce hire.
Not a CPG brand manager or corporate ecommerce director. The GNC hire is the cautionary example — built-in brand equity removed the need for algorithm mastery. What you need is an Amazon Native Operator: currently running a $15M–$50M Amazon channel for a digitally native brand, or a former successful 3P seller who exited their own brand and is looking for their next vehicle. Neither will surface from a job posting.
| Competency | What to Look For |
|---|---|
| Algorithmic Mastery | Deep, hands-on A9 algorithm experience, organic ranking mechanics, and ToS navigation. Non-negotiable. |
| Seller Central (3P) | Proven track record — FBA inventory allocation, SFP, and account health management at a granular level. |
| Performance Marketing | Amazon Advertising fluency (Sponsored Products, Brands, DSP). Drives down ACoS and optimizes TACoS in competitive supplement categories. |
| Operator Mentality | Operates at both strategic and execution levels simultaneously — general and soldier for the foreseeable future. |
| Component | Range | Structure |
|---|---|---|
| Base Salary | $150,000 – $200,000 | Dependent on geography and category depth |
| Performance Bonus | Uncapped, tied to profitability | % of profit above baseline — directly aligns incentives with Brand Holdings' exit objectives |
| Equity | Meaningful (not symbolic) | Tied to Dr. Emil exit or portfolio expansion. The primary hook for the caliber of operator you need. |
We have placed marketplace operators at consumer brands in exactly this situation — Amazon business stagnating under an agency model, same mandate: stabilize, build profitability, create an exit-ready asset. The winning profile was never a category expert. It was an algorithm operator. Platform mastery was everything. The same discipline that took YETI from $80M to a $1.7B IPO — identifying which hire unlocks the next phase and executing that search with precision — is what we bring to Dr. Emil.
Knockaround is the growth story in the Brand Holdings portfolio. At approximately $40M in revenue, the brand has executed on the original thesis: transforming a 98% DTC sunglasses brand into a true multichannel business with wholesale across Dick's, REI, and Academy, PGA Tour official eyewear status, and a growing partnership portfolio spanning NFL, NHL, and MLB.
The gap is not visible yet. But it is structurally present and will become visible at the $50M–$60M revenue mark if not addressed before then.
Current Leadership Architecture| Role | Person | Scope | Gap Flag |
|---|---|---|---|
| CEO | Jeff Henion | Full P&L, ops, wholesale, partnerships + de facto CMO | Overextended at scale |
| COO | Christy Norris | Operations | — |
| CCO / Founder | Adam "Ace" Moyer | Design, photo shoots, brand face | — |
| Head of Ecommerce | In place | DTC + Amazon + Performance Marketing (combined) | Three roles in one seat |
| Marketing Lead 1 | Reports to CEO | Partnerships: NFL, NHL, MLB, PGA Tour | No strategic authority |
| Marketing Lead 2 | Reports to CEO | Top-of-funnel / brand marketing | No strategic authority |
| CMO | VACANT | Previous hire did not work out | Critical gap at scale |
The Head of Ecommerce carries three functionally distinct roles simultaneously: DTC operations, Amazon marketplace management, and performance marketing. At $40M with a DTC-majority channel mix and growing wholesale, each will grow independently in different directions. Consolidating them in one seat creates a ceiling that will show up in declining efficiency as the brand scales.
Gap 2: No CMO — CEO Is the De Facto Marketing LeaderTwo marketing people reporting directly to a CEO managing full P&L, wholesale relationships, a growing partnership portfolio, and the holding company architecture is not a scalable model. NFL, NHL, MLB, and PGA Tour official eyewear status is a significant commercial asset. Activating it at full value — co-branded drops, media integration, league-specific campaigns — requires dedicated senior marketing leadership with the authority to build and execute a multi-year strategy. Without a CMO, the commercial translation of that awareness is happening at a fraction of its potential.
Gap 3: The DTC-to-Wholesale Brand Dilution RiskKnockaround built its reputation as design-forward and community-driven. The shift to meaningful wholesale is a commercial success. The risk — which Mike has watched play out across a decade of brands at this stage — is that wholesale growth creates pressure to standardize the brand presentation in ways that erode the identity that made DTC work. Managing this tension requires someone whose full-time job is brand architecture. The CMO hire at Knockaround is not just a marketing function. It is the person who protects the exit multiple.
The Right CMO ProfileThis profile lives at a specific intersection: enough outdoor/lifestyle DNA to hold the brand's community identity, enough commercial rigor to build performance marketing infrastructure and activate the partnership portfolio. The best candidate is performing well inside another brand right now and not looking — exactly why this requires proactive market mapping, not a posting.
The Knockaround hire is not the 90-day urgency — Dr. Emil is. But the CMO conversation should be in motion before the $50M milestone. Brands that make this hire ahead of the inflection protect their exit multiple. Brands that wait spend 12 months cleaning up the damage.
These are not independent conversations — a single partnership that starts with Dr. Emil and expands into Knockaround as trust and experience accumulate.
| Timeframe | Dr. Emil Nutrition | Knockaround |
|---|---|---|
| Week of April 7 | Intake call with Jeff and Christy. Role spec, comp structure, and equity terms finalized. Search prep begins. | Introduction to Jeff and Christy. Commercial architecture conversation. No formal search — relationship building. |
| Day 1 ~April 14 | Formal search kick-off. Market mapping begins immediately. | CMO profile definition. Begin external benchmark research on the right candidate architecture. |
| Day 21 ~May 5 | Initial slate presented. Weekly status reviews begin. Slate continues to build through subsequent reviews. | CMO search decision point. Launch Q3 if ready; Q4 at the latest. |
| Late April – May | First interviews begin from initial slate. Candidates advance through weekly review cadence. | CMO search underway if Q3 launch. |
| ~Day 50 Early June | Offer extended. Head of Amazon Marketplace placed. Average close: 50.7 days from kick-off. | CMO candidate slate presented. First interviews with Jeff and Christy. |
| June – November | Operator in seat and ramping. Pattern transition planning begins. Performance data accumulates ahead of December. | CMO offer extended (Q3 launch). In seat ahead of $50M milestone. |
| December | Pattern contract decision with full performance data in hand. Early termination possible if grounds exist. | CMO placed and ramping. Brand leadership architecture set for the next phase. |
The most natural next step is a 30-minute call with Jeff Henion and Christy Norris. We want to hear their perspective on both roles, understand what has and has not worked with prior search efforts, and give them a sense of how we execute. If that conversation confirms what this review suggests, we can be in market on the Dr. Emil search within the week.
No pitch. Just the next concrete step.